Returns & Exchanges

Due to the perishable nature of our single-origin spices, we generally cannot accept returns, but we are committed to ensuring you love every flavor. If your order is damaged or doesn't meet your expectations, please reach out so we can make it right.

Return Process

• 1.
  Inspect Your Spices

  Upon arrival, please check your jars for any damage or quality concerns within 7 days of delivery.

• 2.
  Contact Our Team

  Email our support team with your order number and photos of any issues to initiate a resolution.

• 3.
  Evaluation

  Our team will review your request and determine if a replacement or store credit is the best course of action.

• 4.
  Resolution

  Approved replacements are shipped immediately at no extra cost, or store credit is issued to your account for future spice discovery.